A while back I posted an entry called Your Community is a Party Waiting to Happen that outlined a number of common sense ways that hosting a party is like managing an online community. I really believe the metaphor is useful and I've developed a talk on the subject. Here are the slides from the talk...
Over the past 3 weeks or so, I've fallen for Facebook. It has continually impressed me with it's innovation, social design and growing dominance of its space. Facebook does a lot of things well, but the one thing that impresses me most is how it exposes the actions of my friends on the site. I can see it when Kris Krug joins a group or Duncan Rawlinson updates Twitter . It brings the online and public world of my friends closer to me.I can't help but think about the whole idea of stocks and... Continue Reading
It wasn't too long ago that online communities had a killer app - it was the message board. It was the Honeymooners of early television. When choice was limited, popularity grew around the best options of the time. Indeed, the friendly message board has been a bedrock of online community interaction - one of the original articles. These days however, the message board has competition in the effort for your community's attention. The central problem is the discussion format. Discussion is... Continue Reading
Sean reminded me about a local Seattle company called Visible Technologies that enables organizations to listen and respond to the commentary that is occurring across blogs, social networks and communities. This is a fast growing niche and one that is fun to watch. Organizations of all types are growing more and more curious about what is being said about them online - and struggling to respond in the appropriate way. While I have confidence that Visible will do well as a company, I think... Continue Reading
Thereâ€™s a lot going on out there and I wish I had more time to take it all in. Iâ€™m about to leave town tomorrow morning for a bachelor party so Iâ€™m posting the bare minimum here. A couple of things that caught my eye recently: Amy Gahran has been posting a series called Handling Porcupines, Trolls, and Other Online Vermin that is about understanding and working with people who have poor online communication skills. Someone who has a lot of experience in the area above is Tom Coates.... Continue Reading
I got a couple of pointers recently to really cool diagrams showing how groups of technologies and services could be combined to create a socially based system for education, learning, etc. Check out this diagram from Scott Wilson. He talks more about it here. Then there is this diagram of a system from CogDogBlog called Ocotillo. More information here. I'm starting to feel more and more confident that the most valuable systems in the future won't be using individual tools like blogs, wiki,... Continue Reading