Patrick and I go way back in web terms, but met for the first time this year at SXSW. We've always connected around managing online communities - something we were both doing back in 2000 or so. That was when Patrick was teenager. Since that time he's grown his iFroggy Network of community sites and gone through just about everything you can imagine in terms of managing discussion boards. Patrick recently put these experiences into a new book called Managing Online Forums - "everything... Continue Reading
A while back I posted an entry called Your Community is a Party Waiting to Happen that outlined a number of common sense ways that hosting a party is like managing an online community. I really believe the metaphor is useful and I've developed a talk on the subject. Here are the slides from the talk...
One of the mantras of the Online Community Unconference became "keeping the party rolling" - not because we partied all day in night, but because many attendees were already in the community business, but looking for ways to improve the experience and value on an ongoing basis. Indeed, the group was a mix of the very experienced and those just getting started. Speaking of a mix of people, my guess is that that there were about the same number of women as men at the conference and as tech... Continue Reading
In this Information Week article , Cory Doctorow, author and co-editor of Boing Boing takes a look at how to deal with trolls - people that are toxic to communities due to their aggressiveness and persistent poor behavior. True to form, Cory uses a geeky radiological metaphor to explain the tactics... Discussion groups are like uranium: a little pile gives off a nice, warm glow, but if the pile gets bigger, it hits critical mass and starts a deadly meltdown. There are only three ways to... Continue Reading