all posts tagged “video”
This is a guest post by friend of Common Craft, Darren Barefoot. He's a writer, marketer, Canadian and a big hockey fan.
During a hockey game in March, 2010, Boston Bruins defenseman Zdeno Chara drove Montreal Canadians forward Max Pacioretty into the stanchion that separates the player's benches. Nearly a year later, it still looks like a brutal hit as Pacioretty 's head bounced off the corner of the boards. Chara received a five-minute penalty and ejected from the game. Pacioretty was sent to the hospital.
The next day, Mike Murphy, the NHL's vice-president of hockey operations released a statement about the incident. To the confusion of many fans, he chose not to further punish Chara for the hit. Murphy used a common generalization for the incident, explaining that it was "a hockey play". There was no further comment from league officials on the polarizing incident, but the sports media was host to an orgy of outrage and consternation.
The NHL's pronouncement from on-high was typical of how professional sports leagues addressed questions of the "supplementary discipline of players". They hold discplinary meetings in private, and emphasize expediancy over transparency. Traditionally, the less discussion there is of such incidents, the better.
Last summer, the NHL hired a new chief discplinarian, former player Brendan Shanahan. Fans knew Shanahan's predecessor as sometimes controversial and secretive, and so the new sherriff in town promised "a clean slate" and "fresh eyes".
The tale of the disciplinary tape
Among the changes that Shanahan has implemented, one stands out as a radical departure from the professional sports league status quo. Every time the NHL hands down a suspension--there have been 32 suspensions thus far--Shanahan records a short, explanatory video that the NHL shares with players, team staff and fans.
The videos are not only extraordinary for the way Shanahan openly discusses the NHL's rationale for a particular decision, but they're also terrific examples of coherent, precise explanation. Here's a recent example:
Shanahan introduces each video (he has some experience as a pitchman), and then offers a play-by-play of the infraction. He uses the typical tools of the sports broadcaster to break down an incident. He shows the play in slow-motion from a variety of angles, and highlights details of players involved.

Shanahan takes care to balance the hockey lingo with straightforward language. In the above video clip, he describes how:
Carcillo chips the puck behind Gilbert at the Edmonton blue line, creating a race toward the end boards. This is a 50-50 puck that either player can win, and in such cases a reasonable amount of physical contact is permissable as the players jostle for position.
The new or casual hockey fan may not know phrases like "chips the puck" or "50-50 puck", but the careful language makes it easy even for the non-fan to understand what happened. Shanahan is also careful to contextualize the incident, describing the game situation, previous antagonism between players, injuries sustained and other contributing factors.
Finally, he wraps up each three or four-minute video with a bullet point summary, as if he's just presented a set of PowerPoint slides on a new HR program at Dunder Mifflin.

The NHL has also begun to make more instructional videos public. Here's one called "Clean Hard Hits and Good Decision Plays" that aspires to show players and fans how to avoid appearing in the more punitive videos.
Heretics in the church of sport
If you're not somebody with a season tickets or a jersey section in your closet, these may simply seem like well-made if ordinary illustrative videos. They are that, but they're also a kind of heresy in professional sports. No other professional sports league has publicly produced videos like this to explain league rules and how they're broken. The NBA officials seem to be paying attention, though. They recently released a video rather defensively titled "Wade Winner Legal" to address criticisms that Dwayne Wade traveled on a game-winning shot.
They've proved to be an antidote to a lot of the plague of speculation and hyper-analysis that occurs in the sports media. Bruce Ciskie, writing for SB Nation, discusses the impact the 'Shanaban videos' (as they've come to be called) have had on fans and players:
I thought a two-game ban on Minnesota's Pierre-Marc Bouchard was patently ridiculou...But even in a situation where I disagreed with Shanahan, it's hard to say that his video didn't lay out a pretty strong case for the move he decided to make.
The videos are also working because the players are paying attention. I'll say it again. In a preseason that lasted less than two weeks, Shanahan's department was forced to do ten videos, nine of which involved decisions to suspend players for incidents.
In nearly two months of the regular season, the same group has issued eight suspensions.
In discussing why they introduced the videos, Shanahan cites the role of video in player instruction generally:
This generation of players, you can tell them a message, but what they really want to do is see it. This is how they’re coached. They get called in, and they don’t get a lecture, they get shown a video. It’s how they are trained and taught. It’s not enough for them to read a memo anymore.
Shanahan's comments apply to this generation of fans, as well, who are as literate with video as their parents were with words. The NHL videos are great examples of explanation in action. They combine the best of sports media with the best aspects of explanation--context, audience analysis, reptition and summation. They're great inspiration for today's communicators.
Today we’re announcing a new video: The Smart Grid - Explained by Common Craft.
Watch it now.
This video is a bit of a departure for us, as it focuses on the electric grid that delivers electricity to homes and businesses in the US and is not about the Internet.
But the grid has a lot in common with the Web:
- It’s absolutely essential to our modern work and home lives
- It’s a network that works behind the scenes
- It’s complex and not well understood by the public
- Changes to it impact everyone
Today we’re publishing a new video: Plagiarism Explained by Common Craft
People often ask about the origins of what has become known as “Common Craft Style” and what inspired us to use paper cut-outs, hands and a whiteboard. The truth is, it was a solution to a problem.
I had been experimenting with drawing on a whiteboard in live action videos and found it frustrating. I felt like such a dork trying to draw and look at the camera at the same time. It felt forced. Sachi, always the problem solver and adult in the room, suggested our current format. She had seen me reach for paper and use drawings when trying to explain something and saw the format as a natural extension of that tendency.
Many years later, here we are. The original format of that first video, RSS in Plain English, is still very close to the videos we make today.
As it turns out, our videos use the same principles of some of the very first animations. They are live action recordings, with stop motion and other visual effects that create animations. I was amazed to see the video below, which was recorded in 1900, 111 years ago:
According to the entry on Roger Ebert’s blog, which calls the video the first American animation called The Enchanted Drawing:
American animation owes its beginnings to J. Stuart Blackton, a British filmmaker who created the first animated film in America. Before creating cartoons, Blackton was a vaudeville performer known as "The Komikal Kartoonist." In his act, he drew "lightning sketches" or high-speed drawings. In 1895, he met Thomas Edison. Can you guess what this meeting with the famous inventor inspired him to do?
There is amazingly little difference between the animation above and what we do at Common Craft. It's a simple process of holding the camera still and changing what appears on a frame-by-frame basis.
For another example, consider Terry Gilliam’s work on Monty Python, which doesn't use video, but photos. He was the creator of the colorful animations that became one of the most memorable parts of the show. Here’s a video of him talking about his process in 1974 (via CartoonBrew).
Again, it’s very close to our process. It’s just stop-motion with cut-outs. Take a look at the example of his storyboards from the video above:

We start each project with “thumbnail storyboards” that look like this:

Here’s his lighting a set-up

And ours:

His hand moving the cut-outs...

And Ours...

So what we do has roots that go back to the very beginning. While these examples came to us recently and were not a part of our early process, I think it’s fascinating that the simple idea of live action animation has changed so little over the years.
To get a feel for our process, check out this time-lapse footage that shows the entire production of Twitter Search in Plain English:
From time-to-time we like to show off the work of a member of our Explainer Network of video producers. The videos below are by 1/29 Explainers in Oakland CA.
This first example on Next Gen Web Security from McAfee is a classic story-driven narrative. It works well as an explanation by telling a story through the experiences of a character that is likely to connect with the target audience, in this case, IT managers. It plays on the loss of control that IT managers feel (the pain) and shows how that pain is resolved with a product (the resolution). It leaves the viewer (the target viewer anyway) with the feeling that it would be good to feel like Ted, the main character.
Our second example is a video called "In Your Hands" for the organization CompTIA, which is the voice of the world's information technology industry. It's a bit of an outlier in the explanation space, as it uses mostly text and is in 3D. At first I wasn't sure about the video's format, but I found myself being completely engaged by the animation of the words, which feel so real in how they fall. It kept my attention and felt impactful. I think it does a great job of relating the seriousness of the subject without being cheesy or over-the-top.
Our last example from 1/29 is about GigWalk. I found this video interesting in a number of ways. First, like so many apps, it's a completely new idea. People may have never even considered that such a thing is possible. A video explanation is perfect for these kinds of ideas and this one does a solid job of building a foundation of understanding in just over a minute. Something else I noticed... The viewer sees, visually, that you earn money based on "gigs", but that fact never comes up in the script. It's purely visual. I think this keeps the focus on the big idea and value to customers vs. the financial incentive to participate. It's a smart move because if you go too far into the "you can make money!" it distracts from the core message, which seems to be about the Gigwalk customer vs. the GigWalker.
You can find listings for 1/29 and other video producers that can explain your product or service at the Common Craft Explainer Network.
After noticing a Twitter conversation mentioning Common Craft, I met Chris Johnson of Simplifilm.
Last week Chris posted a blog post that provides a look at his position regarding Common Craft and Common Craft Style videos in the context of other producers. The post is called: Have Your Own Style (What Happens When We're Asked to Make a Common Craft Video). Chris writes:
They have their niche and nobody good would ever copy their style. Common Craft should be the only people that make a cut-out-videos-that-explain software or web services. Anything else is an echo.
and
If a client asked, we’d say no. It’d be an admission of creative bankruptcy to try to mimic the very clear, original style that CommonCraft uses.
First, I want to thank Chris for standing up for our work so publicly. I like that Chris’ perspective is not about legal ramifications so much as recognizing another company’s work and making a conscious choice to take a different creative direction. In some ways, it’s how the world should work.
The fact is, there are many videos out there that could be called “Common Craft Style” - we see them all the time. Like Chris, people sometimes expect us to be up-in-arms about other producers who take inspiration from, or even directly copy our work. While plagiarism and trademark infringement is unacceptable, we recognize that there is a gray area and always appreciate attribution if our work is indeed an inspiration. It's this gray area that makes our position on Common Craft Style a bit complicated.
Example: Educational Use
Teachers and students are currently working on what they call “Common Craft Style” videos in classrooms. These are often middle and high school students making videos that help them learn about history, for example. While we are not involved in any way, we have always encouraged teachers to take inspiration from our work in school projects.
Here's an example created by Wendy Drexler:
Here's another made by 8th graders that makes me LOL:
There are 100s of examples on YouTube and even a Common Craft Style video explaining how to make Common Craft Style videos in the classroom.
As we mentioned, the existence of these projects makes having an absolute position on Common Craft Style difficult, as we are very supportive of these educational, classroom-oriented videos.
Years ago, we decided that the best thing we can do is focus our attention on building our brand and making the best possible videos. Our goal has always been to create a brand of videos that speaks for itself and I think we’re getting close.
There will always be the company, producer or agency who chooses to make a video in “Common Craft Style”. Sure, you could say they’re copying us. You could say that we need to stop them. But as Chris’ blog post shows, the market has a way of recognizing and even protecting unique and valuable creations. Here's what I mean...
Rock and Roll
Chris quotes Scott Ginsberg in his post, “There are no cover-bands in the Rock and Roll Hall of Fame.” While this may be true, that building is filled with individuals who were inspired-by and copied the techniques of others. Even though Chuck Berry inspired Elvis Presley, there will only ever be one Chuck Berry. And maybe that’s the lesson here.
More than anything, we want to see video explanations become the next rock-and-roll. We want our little industry to grow and for talented producers to build careers on using videos to explain and educate. And for that to happen, the environment needs to encourage producers who take inspiration, but also find responsible ways to make their own creative contribution.
We’ll always protect our brand and appreciate attribution where it's appropriate. But at the end of the day, we want to be the people who help inspire the next Hall of Fame inductee, not stand in their way.
If you’re considering a Common Craft video, please contact us.
Today we're publishing a new video called Computer Viruses and Threats - Explained by Common Craft

This video is part of a series on Net Safety and focuses on the basics of viruses, worms and trojans. It also includes information on the role of anti-virus software, software updates and awareness in preventing problems.
This video, along with our complete library, will be available through our new offering which will be available this summer. If you're interested, you can sign up to be notifiedwhen it's ready.
From time-to-time, we like to highlight the work of Explainer Network members like 1/29 Explainers. Nick Seuser down in the Bay Area runs the show at 1/29 has serious video and animation chops. Plus, they've successfully added explanation to the mix, creating some of the most creative and high-quality explanatory videos we've seen. Below you'll see a handful of videos by 1/29 with a few notes from Nick...
Over the past few months, 1/29 Explainers has been producing a wide variety of animation styles - Stop-motion, illustrative, and 3D animation - with a diverse set of clients. Take a look:
The Go Game App - The Go Game App is the first location-based game app to fully integrate video into the core of gameplay. It’s about real-world fun with your real live friends. The Go Game’s missions result in the kind of hilarious pictures and videos with friends that anyone would want to share through Facebook Connect.
Note from Lee: I *love* the stop motion animation and choice of figures and costumes in this video. It has a fun and accessible feel that's genuinely entertaining.
Healthtree "Spotlight on Diabetes" - The goal was to create a PSA about diabetes that would compel people to take action.
Extreme Networks "Ridgeline" - The challenge was to define EN’s new offering – Ridgeline Service Advisor. Make it relevant and accessible on Extreme Network's website as well as play independently as a continuous loop at trade shows like the 2010 Ethernet Expo and Telco TV 2010.
Note from Lee: I think this video really shows off 1/29's animation and explanation skills. The video is beautifully done, but more than that, I watched it once and had a good understanding of what the problem the product solves. My favorite part is when the canyon crumbles. :)
If you're looking for a custom video for your product or service, contact the folks at 1/29 Explainers or check out other members of our Explainer Network.
The video below was made with the Trustworthy Computing Team at Microsoft. As we learned, there is a debate brewing in the world of software security. It's a debate about how to report problems that are discovered in software - what the industry calls "vulnerabilities". I'll let the video speak for itself on covering the issues.
For this post though, I want to talk about the use and power of visual metaphors, which was a big challenge for this project. Here's a question for you: how do you visualize software? We've used box like you see in a computer store, DVDs, binary code, etc. These still aren't the best, but it's an ongoing challenge. Now, if software is hard to visualize, what about software vulnerabilities? That's a whole-other can of worms.
This project, like many that we do, prompted us to come up with a symbol that is used throughout the video. This is risky because if the symbol doesn't work for the client, it means taking two steps backward and completely rethinking the visuals. For the idea of software vulnerability, we chose to use a chain metaphor. Software is a system that works together and a vulnerability is essentially a crack in one of the chain links - it compromises the power of the whole system. By making this point clear early in the video, we were able to establish a visual symbol of vulnerability that we could use for a lot of scenes.
Thankfully, Ken and the Trustworthy Computing Team liked the chain idea and the video. See what you think:
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