I've been a fan of Tom Coates and PlasticBag.org for a while and it's great to see that he's started a weblog that focuses on online communities. It's called Everything In Moderation. Which is a... new weblog designed to collect links and commentary on both technical and social ways of managing online communities and user-generated content. Good stuff. I'm looking forward to this site being a great resource. Go Tom! Thanks to my friend Joe Cothrel and Corante Many2Many for the pointers.
Last week I had the pleasure of attending Jim Cashelâ€™s second Online Community Summit in Sonoma, California. This entry is a summary and my notes from the event, to the best of my recollection. If anyone has any corrections, please let me knowâ€¦ Pictures at the bottom. Overall, I think the summit gave the participants (including me) a good feeling about the future of online communities. I heard references to last yearâ€™s summit, where the economy and tech bust had taken their toll on the... Continue Reading
I just arrived at Jim Cashel's online community summit in Sonoma, CA. I just introduced myself and my hands are still a little sweaty. I hope it was well received. I feel privileged to be in the company of these folks- there are folks here Iâ€™ve grown to respect over the last few years. Weâ€™re just getting started today. I ainâ€™t gonna be typing through all the discussion, so Iâ€™m signing off until the session is overâ€¦ Lotâ€™s to learn here.
Yahoo! Groups : webcommunities On the usual good advice from Nancy White, I just joined a Yahoo! Group run by Cynthia Typaldos called "WebCommunties". Here's the intro on the site... it looks like she has been posting to the list more often lately... This mailing list is open to anyone who is interested in web communities. We use it to share information and ideas. While I (the moderator) have been doing most of the posting, members of the group to become more active. Yahoo! Groups :... Continue Reading
Iâ€™m sure that many of you reading this have been to face-to-face conferences. These are usually sponsored by a company or organization that you are related to in some way. There are presentation and events, but you really go to network. You go to learn, but you learn most through conversation, not presentation. For a few days, you are part of a learning community associated with the organization. The organizers know this too. They know socializing is important and provide events with... Continue Reading
You know, people say that the secret to business and weblogging is doing what you know. This is the inspiration for this post. I have a Masters of Health Administration and I was the online community manager for Solucient, LLC for three years, where I supported a community of nearly 5000 hospital workers. Based on this experience, I see opportunities for health systems (multiple hospitals managed centrally) to use online communities- particularly discussion forums that allow department... Continue Reading
Models of Collaboration This article by Timothy Butler and David Coleman discusses models of collaboration. It focuses on ways to define collaboration based on group size and level of interaction. The five categories they define are: Library Solicitation Team Community Process Support Here's an excerpt regarding the "Community" model's characteristics: Members have common interest, affinity, or goal Members of the community are often self-grouping, Members seek to share information, Members... Continue Reading
For a couple of years now, I've been a customer of Web Crossing. These days I'm using their newest version (5.0) and I'm pretty impressed with their Weblog plug-in. I think that, used effectively, weblogs could become important in online community building and support. By offering weblogs to members, like you find at eCademy, you offer someone the ability to have a "pedestal" where they can share their thoughts without dominating discussion forums. For support, I think a community-specific... Continue Reading
AMNews: Sept. 8, 2003. Lurking, listening, learning: Using online support groups: ... American Medical News This article illustrates the beneficial aspects and risks of health-related online support groups (online communities) for both patients and doctors. These types of groups have been helping people for years, yet they don't make the "news" too often, so I thought this was a great article- and a great example of the power of online communities. Interestingly, the article talk about how... Continue Reading
CNET.com: Microsoft's In-House Sociologist You might not be aware, but Microsoft uses online communities in a big way. They use UseNet news groups (a form of community) to help support their users and have for many years. This article helps in understanding how they use them, why, what they hope to accomplish. Basically the newsgroups offers Microsoft users a place to post messages about a problem they are having. Other members of that newsgroup can reply and help them. The Usenet system... Continue Reading