All posts for “best practices”

best practices

Why Paperworks: All About Constraints

Posted by: leelefever on June 23, 2007- 5:00pm

Categories: best practices, lesson, ourwork, paperworks, show


Since our first couple of videos came out, I've been talking to a lot of people about what makes the Paperworks format work. Aside from the content/message, I often say that a set of constraints is what makes the format a great fit for our goals. In this case, a "constraint" is a rule that we have decided not to break in making our videos. Examples: We only use certain materials (paper, whiteboard, markers, string), we won't make a video over 4 minutes long, we only use our hands to tell... Continue Reading
You can find the slides for this talk here.  What makes a party feel like a party? Is it the music? the people? the food? alcohol? It's hard to say really, but when the right ingredients are mixed with the right atmosphere, it comes alive and becomes an unforgettable experience. All a host can do is make sure the right atmosphere and ingredients are in place and hope for the best. As it turns out, the same is true for online communities. The job of the community host is to set the stage for... Continue Reading

In Seattle? Come to My Refresh Talk This Monday

Posted by: leelefever on May 15, 2007- 5:00pm

Categories: best practices, community, event, Speaking


This coming Monday, May 21st at 6pm, I'll be the speaking at the Refresh Seattle event at the Ballard Library. My talk is brand new and called "Your Website is a Party Waiting to Happen". As the description on the site says: Lee will decode the world of online communities and boil all the hype down to the basic strategies and elements that make online communities work. You'll leave this talk with easy to remember ways to host a successful online community and/or throw one hell of a good... Continue Reading

Matt Haughey of MetaFilter on Managing Community

Posted by: leelefever on May 14, 2007- 5:00pm

Categories: best practices, community, Social Design


Matt Haughey knows community. He is the founder of MetaFilter, a very popular community site that is based on enabling members to blog about stories that are important to them. It's a real success story in the community world and I consider Matt one of it's real innovators. He recently started a new blog call where he is hoping to post an article a week on his experiences. His most recent post is Some Community Tips for 2007, which serves as an interesting review of the things he... Continue Reading

More on 43 Things "Neighborhood Watch"

Posted by: leelefever on April 17, 2007- 5:00pm

Categories: best practices, community, seattle, Social Design, spam


A little while back, I wrote about a brand new feature from the Robots who created the online community site 43 Things . The feature is "neighborhood watch" and it enables "community members in good standing" to contribute to fighting the site's growing spam problem. Just to day Daniel Spils posted a follow up describing how it has worked so far. In attacking a problem of this scale, we knew we’d have to turn to our community of users and a few automated tools. Enter Neighborhood Watch... Continue Reading

Stewart Butterfield on

Posted by: leelefever on January 21, 2007- 4:00pm

Categories: best practices, business, community, flickr, interview


Stewart Butterfield is one of the co-founders of Flickr, which is a photo sharing site that has been the subject of a near-absolute love-fest among geeky types for years. It has become one of the most cited examples of Web 2.0. I use it everyday and so do my friends. Flickr does do so, so many things right. Anyway, Stewart was interviewed by CNN recently. (watch Video with different content) My favorite answer from the interview: CNN: What's the key to making online communities work? A lot... Continue Reading

Four Steps to Better Online Communications

Posted by: leelefever on September 20, 2004- 5:00pm

Categories: best practices, blogging, community


onPhilanthropy - Four Steps to Better Online Communications This article is focused on helping nonprofits understand some of the basics of communicating on the web and relates some of the new trends. Web pros won't learn anything new in the article, but I think it's a good example of an article in simple language that's built for the audience. The four strategies Newley relates are: 1) have an easy-to-use Web site that caters to their audience, 2) adopt an email strategy, 3) achieve search... Continue Reading

Four Things Every Website Headline Must Do

Posted by: leelefever on March 9, 2004- 4:00pm

Categories: best practices, blogging


Four Things Every Web Site Headline Must Do If you're writing a headline or heading for a site page, here are four things you need to keep in mind, four elements that demand your attention, four separate ‘audiences' you need to satisfy. 1. Make the reader feel he or she is in the right place 2. Make the reader feel good and want to continue 3. Appeal to the search engines 4. Satisfy the needs of the company or organization   Via: Robin Good's RSS Feeds

13 Points to Consider in Creating Online Surveys

Posted by: leelefever on September 8, 2003- 5:00pm

Categories: best practices, surveys


How to Effectively Conduct an Online Survey Good stuff from Marketing Profs... First and foremost, you need to decide what the objectives of the study are. Ensure that you can phrase these objectives as questions or measurements. If you can’t, you are better off looking at other means of gathering data, like focus groups and other qualitative methods. Online surveys tend to focus more on quantitative data collection. Via: formerly Up2Speed (amuzing story about why here.)

How to Loosen Up Your Communication Style

Posted by: leelefever on July 8, 2003- 5:00pm

Categories: best practices, communication


HBS Working Knowledge: Loosen Up Your Communication Style I thought this was an interesting article about communication styles in leadership positions. I've certainly seen the "data only" style and it served only to glaze eyeballs. Good points on symbolic and emotional communication. Via: Online Facilitation