Sean's T-Mobile Hell

By leelefever on June 19, 2007 - 8:00am.

• Categories:
• customer service
• mobile
• rant
• Comments: 0

Sean O'Driscoll unravels a long chain mishandled and unfortunate situations within the bowels of T-Mobile customer service. Sean's experience is sadly not unique, but his perspective is. He manages the community support services team at Microsoft and is tightly focused on the future of customer support. It appears that T-Mobile has provided him a great worst case scenario - he left the service because of it.

Mobile Blogging via Treo 650

By leelefever on November 17, 2005 - 9:34am.

• Categories:
• blogging
• gadgetry
• mobile
• review
• travel
• twinf
• Comments: 2

I've been geeking out a lot on all the things we can do with gadgetry on the trip. You might remember that I first posted about a device (the i-Mate PDA2K) back in June that I thought would be good for mobile blogging.

I've been using a PalmOne Treo 650 for the last couple of months and I think it's going to be the close-to-perfect gadget for our needs on the trip.

Over at TwinF I posted a bit about all the capabilties I've been testing.

Mobile Blogging Device: I-Mate PDA2K

By leelefever on June 13, 2005 - 11:26am.

• Categories:
• blogging
• gadgetry
• mobile
• review
• Comments: 3

I’ve gotten the mobile blogging bug lately. As you’ll see soon, I have plans for a new site that will have a blog that will be updated predominately by a mobile device. As part of this, I’m trying to find the best device for the job. Some of the major features I see as being necessary/nice to have for mobile blogging: