All posts for “community”


You can find the slides for this talk here.  What makes a party feel like a party? Is it the music? the people? the food? alcohol? It's hard to say really, but when the right ingredients are mixed with the right atmosphere, it comes alive and becomes an unforgettable experience. All a host can do is make sure the right atmosphere and ingredients are in place and hope for the best. As it turns out, the same is true for online communities. The job of the community host is to set the stage for... Continue Reading

In Seattle? Come to My Refresh Talk This Monday

Posted by: leelefever on May 15, 2007- 5:00pm

Categories: best practices, community, event, Speaking


This coming Monday, May 21st at 6pm, I'll be the speaking at the Refresh Seattle event at the Ballard Library. My talk is brand new and called "Your Website is a Party Waiting to Happen". As the description on the site says: Lee will decode the world of online communities and boil all the hype down to the basic strategies and elements that make online communities work. You'll leave this talk with easy to remember ways to host a successful online community and/or throw one hell of a good... Continue Reading
In this Information Week article , Cory Doctorow, author and co-editor of Boing Boing takes a look at how to deal with trolls - people that are toxic to communities due to their aggressiveness and persistent poor behavior. True to form, Cory uses a geeky radiological metaphor to explain the tactics... Discussion groups are like uranium: a little pile gives off a nice, warm glow, but if the pile gets bigger, it hits critical mass and starts a deadly meltdown. There are only three ways to... Continue Reading

Derek Powazek Says Goodbye to JPG Magazine

Posted by: leelefever on May 14, 2007- 5:00pm

Categories: business, community, flickr, Social Design, worstpractices


Wow, interesting things from community people are just rolling off the presses lately. Derek Powazek is leaving JPG Magazine and 8020 Publishing (the companies he founded) - due to a disagreement with the partners. It's so sad to see someone work so hard and be so passionate about a community project only to see it controlled by someone else. His passion made it successful, just like Matt Haughey at MetaFilter. JPG Magazine is one of the community-based businesses that I cite most. It's a... Continue Reading

Matt Haughey of MetaFilter on Managing Community

Posted by: leelefever on May 14, 2007- 5:00pm

Categories: best practices, community, Social Design


Matt Haughey knows community. He is the founder of MetaFilter, a very popular community site that is based on enabling members to blog about stories that are important to them. It's a real success story in the community world and I consider Matt one of it's real innovators. He recently started a new blog call where he is hoping to post an article a week on his experiences. His most recent post is Some Community Tips for 2007, which serves as an interesting review of the things he... Continue Reading

Exactly What Not To Do

Posted by: leelefever on May 13, 2007- 5:00pm

Categories: business, community, worstpractices


Darren Barefoot pointed me to a great example of how companies should not respond to criticism in blog comments. He wrote a critical post on the email newsletter company Constant Contact and his readers pointed him to competitors in comments. Then, nearly 1 year later, this entry received 3 comments within 10 minutes, all from "people" touting their positive experiences with Constant Contact. Here's an example: The thing is, their comments were traceable back to the company (as Darren's red... Continue Reading

Overcoming Online Communtiy ROI

Posted by: leelefever on May 8, 2007- 5:00pm

Categories: business, community, statistics


I have a hunch that the world of online community ROI is shifting. More data is available to support decisions and most importantly, it appears that businesses are placing less emphasis on ROI as a requirement for community projects. Last week I had to miss what appears to have been a great event called the Online Community Business Forum. I've attended Forum One's Online Community Summits for years and always considered it time well spent. A couple of friends, Joe Cothrel and Bill Johnston... Continue Reading

Beyond Message Boards - Ideas for the New Communities

Posted by: leelefever on May 7, 2007- 5:00pm

Categories: community, features, ourwork, socialdesign


It wasn't too long ago that online communities had a killer app - it was the message board. It was the Honeymooners of early television. When choice was limited, popularity grew around the best options of the time. Indeed, the friendly message board has been a bedrock of online community interaction - one of the original articles. These days however, the message board has competition in the effort for your community's attention. The central problem is the discussion format. Discussion is... Continue Reading

Webvision 2007 in Review

Posted by: leelefever on May 6, 2007- 5:00pm

Categories: business, community, conference, event, Speaking


This was my second WebVisions - a conference focused on "the future of the Web" that has happened in Portland, Oregon for the last seven years. I enjoy Webvisions and was honored to speak there this year. My talk was about how blogs, communities and mobile devices are changing the travel experience. Of course, it was all based on stories from our trip last year. The conference attracts a lot of designers and developers, along with business people working to get an understanding of the... Continue Reading

Digg Users Revolt, Founders Throw Up Their Hands

Posted by: leelefever on May 1, 2007- 5:00pm

Categories: business, community, drm, Social Design


Wow. Josh pointed me to some of the rather strange goings on at Digg - a site where members control the headlines by promoting their favorite news stories. Apparently the site has been a hub for sharing the encryption code that can be used to access HD/DVDs. Digg received a cease and desist letter and tried to remove the offending links from Digg at the risk of being sued. From a post by Jay Adelson: We’ve been notified by the owners of this intellectual property that they believe the... Continue Reading