What is an Explanation?

By leelefever on November 13, 2008 - 3:34pm.

62 comments

Sachi and I been talking about this and we're curious what you think.  What is an explanation? What are the skills required to be a good explainer?  What makes a good explanation?

A good explainer is someone

A good explainer is someone who can break a complicated task down to its core parts and describe in the language of the learner, the importance and order of the tasks.

Or Weezy, would always had some 'splaining to do.

online explanations

Do our methods of explaining online change in any way? What are our "new" consideration and thoughts on "explaining" online?

re: agree about good explainer

yes he/she can do a complicated and fast thinker of any task or solution.

explanation

The skill is in being able to deconstruct the process or information into a sequence of steps that leave the viewer/listener feeling 'I can do that' or 'I understand that'.

Who’s your audience?

An explanation is two parts, first the introduction of the subject (item, event, product) that is to be made clear and then the clarification. To use your example, the Ford Sync technology is the subject, the explanation is how it works with all of the different products, phones, car, person driving the car etc.

A good explainer is someone who can take a subject and clarifies its purpose. It doesn’t have to be simplified by any means; it depends on the audience they are talking to. The explainer becomes ‘good’ when they effectively communicate the subject so the audience understands it.

I think to become ‘good’ you need to first understand your audience and create your explanation so that it clarifies the subject in the best possible communication method the audience understands…. who’s your audience; what do they know about the subject already; what do they not know; how can they learn?

Audience

The "audience" theme is coming up often here and I think it's really important. A lot of explainers assume too much about what the target audience already knows. A single word, if the audience is not familiar with it, can doom an otherwise clear explanation.

Couldn't Agree More

Lee, I couldn't agree more.

Acute and intelligent empathy

A good explainer is someone who can carefully empathize with the individual/s to whom he/she wishes to explain, and thus re-formulate and deliver their own knowledge/understanding of something in a structure, format and style which is optimized for the recipients.

Empathy

Another big idea in explanation. I remember hearing that part of Bill Clinton's political talent was his ability to empathize and for his audience to feel the empathy in his messages. We've often discussed that if we can get people to say "that's me! I feel that way!" then the groundwork is built for an explanation.

Make it clear, but be clear first

To explain something is to do whatever it takes to make that thing clearly understood.

But, it's interesting to think about explanation in terms of, yourself (the explainer), clearly understanding: when something needs to be explained to someone, why it should be explained to them, what about it specifically is essential to explain to them, and how best to communicate the essential explanation to them.

You also could think about the negatives of each of these and imagine what makes the worst explainer: failure to communicate well, failure to focus on essential points, failure to have an overall point or purpose, failure to fulfill any need.

Explanation: Understanding Your Audience

What is an explanation?
An explanation is the process of giving meaning to something.

What are the skills required to be a good explainer?
1. Understanding your audience
2. Understanding the successful use of metaphor
(this book is a great read: "How Customers Think" http://www.amazon.com/How-Customers-Think-Essential-Insights/dp/15785182... )

What makes a good explanation?
When the intended audience can interpret or give meaning to the subject being explained.

Ahh yes, Metaphor

Middle Meaning. Warren (below) says that an explainer is a bridge builder and I think that is certainly a worthy goal. In terms of the mechanics of an explanation, I see metaphor as a bridge builder too - something that connects a lesser known subject to something the audience knows and recognizes.

A good explainer ...

... is a bridge-builder.

An explanation

...is a circle, that clearly corrals the "is" from the "isn't"

Explanation

I was curious and looked up the etymology. That had to do with something being "out" and "flat" and that gave me the idea of taking a complexity, laying it out flat, and showing what it means, how it works, what it's for. The problem comes when one doesn't understand the terms of the explanation--I'm having that experience with derivatives, toxic debts, etc. Slowly though, after listening to many explanations, I'm getting the idea. One has to persist. IMO there are responsibilities on what you might call the demand side of the explanation. People who want to learn will put up with boring explanations and if they don't want to learn right then it doesn't much matter how good you are.

Thanks for the question!

Great comments. I'd like to

Great comments.

I'd like to answer to the 2nd question: What skills do you need? Because, the first thing you have to do with your audience is to make them listening. I guess there are several ways to do that, but my favorite is blending a bit of humour into the explanation. So that it can be more rememberable, spreadable, and enjoyable of course.

Humor

We've been fascinated by how people react to bits of humor in our videos. The yays and boos are a perfect example. When we made some videos without them, it was clear that some people felt that the video wasn't complete without a yay and boo. Perhaps it's not always humor, but something unexpected or odd that gets peoples' attention.

Skills?

Wow, there are many.

A good explainer must see the complex through many prisms, frames of reference.
A good explainer leaves bread crumbs that lead to the truth from multiple directions.
A good explainer is a master of analogy, and the embodiment of patience.

A good explainer chews up parallelograms, and leaves leaning rectangles.

On Explanation

My Definition: An explanation is a set of reasoning, communicated from one person to another, with the purpose of improving the receiver's understanding.

In this definition, we see two roles and an abstraction: a) a subject matter (an empirical model, a set of facts held together by some common thread, an odd circumstance, ... ) b) a human source of information (an author, a speaker, ...) c) receiver(s) of the communication, the one(s) intended to gain new understanding.

An explanation can be cut and dried ("...because when you factor the expression cleanly into two sums, each adding the variable and a digit..."), or very emotive ("I just forgot ! I'm so sorry !" or a passionate political speech)

If your goal is to optimize explanation in general, it's important to see the abstract 'explanation' in its wider context. An attempt at explanation can fall flat if the explainer doesn't see the bigger picture.

There will be a context surrounding any explanation, and thinking about that content will help optimize the explanation itself. How did the explainer and learner come together? Has the explainer had the chance to really understand the learner? In the case that the learner is some as yet unknown person, can the explanation be crafted to appeal to many personality types simultaneously? Is the learner truly engaged? Is the message crafted in a form that the learner can understand? How much effort does it take on the part of the learner to grok the message? (some non-zero amount effort is optimal)

The answers to each of those leading questions depend on the specific circumstance of the explanation, but the definition given at the beginning appears to be a reasonable framework for the generation and consideration of such questions.

Extending all this a little further, let's call "explanation" highly related to education. I would defer to Alfred North Whitehead's model for optimal education... something that includes three parts: a) romance, b) detail and c) generalization. The 'romance' of a topic should hook the listener with all the wonderful possibilities that they will gain once they understand. It should motivate that particular listener. (Ask me if you're interested in strategies for tuning an educational experience for a set of people you don't know ahead of time). The 'detail' of a topic should be the body of knowledge, the set of facts that drives understanding. It might be the components of a model, or a syllogism, etc. 'Generalization' should reflect back on the romance, on the facts, and give examples of how the new knowledge can be applied in as many areas as possible. This last phase gives the student the opportunity to truly grow with their new understanding.

ref: http://www.amazon.com/Aims-Education-Alfred-North-Whitehead/dp/002935180...

Romance

Wow, I'd never thought about it in those terms, but I can see how romance plays a role - and is connected to empathy. I think character-driven explanations are great examples - even if the character isn't human. I think we all like to root for someone and feel the drama of solving a problem or achieving a goal. It reminds me of how some say that there are only a couple of themes that make up all stories. I can't find the examples right now - but they have to do with overcoming an obstacle to reach a goal. Maybe you know more?

Darn... I should have used a) b) c) within my own explanation

Wow.

I just missed a HUGE chance to use my own advice! I should have rewritten my definition with the a) b) and c) in mind !

TTFN

Excellent Explainer

An excellent explainer does what YOU guys do! That is, you break things down into things more easily understood by most people. You use lots of simple and fun images, which I think is a great & effective manner in today's world, which is highly visual.

Also, I find that a lot of experts or people familiar with the thing that needs explaining, use terms and words that are specific to that field and forget to explain what THOSE mean, so then the listener gets even MORE lost. I think you guys do a great job of breaking things down into very simple, easy-to-understand terminology.

Keep it up! Thank you!

An explanation is ...

An explanation is a tool used by an explainer whose success is measured by the adage: "If the student hasn't learned, the teacher hasn't taught" No excuses.

hi, maybe a little off

hi,

maybe a little off topic, but I can tell you how to make it so that people will remember your explanations :
http://www.madetostick.com

amazing book about ideas "stickiness"

Made to Stick

This book has been a huge influence - I encourage everyone to read it.

Skill

Good question, Lee, and I don't have an answer :-).
I think that a good explainer is also a good storyteller, so the art of storytelling is one of the things I'm exploring right now.

A teacher is someone who

A teacher is someone who leaves no confusions behind.

Success is learned

A good explainer is a person Who can imagine himself as ignorant as his partner...
success is learned

Imagined Ignorance

I like this idea a lot. When we're putting together an explanation, we think about family members who know very little of the subject and think about the points in the story that are likely to lose them.

In Made to Stick (mentioned above) they talk about the "Curse of Knowledge", which means that people who are experts have a really hard time making something easy to understand for novices - they simply know too much and can't imagine what it's like to start learning the subject.

Occam's Razor

A good explanation is elegant--it communicates all the crucial information without oversimplifying or getting bogged down in erroneous details.

Explaination and Creativity

An explaination is essentially a simple shared understanding between people. It requires creativity to "explain" across different individuals and groups. Charlie Mingus said it best with:

Making the simple complicated is commonplace; making the complicated simple, that's creativity.
-Charles Mingus

KISS

I totally agree to the Mingus quote - being a teacher I try to teach my students the KISS principle whatever they have to explain or present: "Keep it short and simple".
Lee+ Sachi, you are doing a great job for us in education! I have spread the word about your great explanations but there is just one thing which I would like to ask you - esp in the name of my students. They are learning English as a foreign language and love your explanations- but have major problems with the speed of your comments. If you guys could consider this and just slow down, we would have a wonderful tool for our ESL students all over the world!. Thanks a lot anyway for your great job!

Thanks!

We LOVE to hear about our videos being used in schools. I appreciate your thoughts on the speed too. Our early videos are quite fast and we've tried to slow down more lately. Thanks!

What makes a good explainer

The answer is simple. Translation.

The great problem with all respective fields is that it often requires specialized language. My guess is that is why all history's great teachers used parables and metaphors in order to translate issues or concerns into a universal language.

Jargon and clarity

Ditto on the translation post from Suresh. A good explainer is someone who can decipher the specialized jargon and translate it into clear, concrete terms. If an explainer cannot put it into simple terms, I will argue that they do not understand it themselves.

A good explainer keeps in mind that what matters is how something relates to what they already know and how they can use it.

Jargon

The language of experts. Jargon has it's place, but it's something to be overcome when it comes to an explanation. RSS is a great example. A lot of people explain RSS by defining "really simple syndication." From my perspective, that just adds to the confusion. Something we noticed after we made the RSS video was that we barely even mentioned "rss" by name.

It reminds me of a quote from Edwin Armstrong, who invented the FM radio: "Men like to substitute words for reality and then argue about the words." I think explanations should focus on reality.

A Good Explanation

The only evidence of a " good explanation" is the empowerment of the recipient to know and do what he could not do before. The Commoncraft medium spares no means to achieve this result.

Only the Listener Can Define a Good Explainer

Let me see if I can explain :)...explaining or helping someone understand a particular topic or issue can be based on a myriad of factors. Topic, passion, delivery, knowledge, language, etc. but really what the explainer whats to know is did the "explainee" listening understand the message. There is no one clear answer, no one style, no perfect approach. The reality is that if most (as defined by a percentage or number) people understand the intended message, than you can considered yourself a "good explainer" but you have to define what makes a "good explainer" prior to the explanation and then test it to see if you did in fact meet your goals or defintion of being a "good explainer."

Sure you can say that you're a good explainer all the time but what happens when the situation/explaination doesn't hit the mark? And those listening don't understand the message? Are you no longer a "good explainer?" I think not. But I do think the definition of a "good explainer" has to be done per the situation. Here's a real life example...my kids(ages 8-14) didn't really understand the social media explanation you gave but when they watched the election explanation, BINGO! They got it! Same delivery, same style, but different topic. And yet they got it! Not sure exactly why it clicked but as a teacher/explainer of the election process you did a great job of explaining. Social media?...eh...not so much. Hope that helps.

Stefan
http://www.acktivemedia.com

Explanation explained

I like this quote from Albert Einstein:

Make everything as simple as possible, but not simpler.

If U can't explain it to UR grandmother, U don't understand it

"If you can't explain it to your grandmother, you don't understand it" - Einstein

A GOOD explanation should be able to convey the message to all generation.

Storytelling

I think listening to a good explanation is like listening to a good story. It's clear and interesting and keeps you intrigued enough to really want to understand and able to understand what is being explained. It has a beginning, middle and end and should be as detailed as possible without being confusing at all.

What is an "explainer"?

A good "explainer" is a story teller, a relevant story teller. Can you find the parallel or analog between a simple, common example and the circumstances you are trying to explain.

A Good Explanation

A good expanation is one that conveys a shared understanding in simple terms and as quickly as possible.

What the heck are you guys talking about?

I don't get it.

Do you think I am posting a spam?

Explanation is made up of information.

Explanation can be useful or not useful.

Useful explanation: The right information to the right people, right time and to the right question.
It must be useful and gives meaning to the reader.
Example: The comment you are reading now.

Not Useful explanation: The opposite of a useful explanation.
If the explanation does not give any meaning to a dumb reader, it is Spam to him.
Example: I give you the explanation to Einstein's Theory of Relativity here.... it is not useful, so the dumb reader will think I am spamming even though I have given the best explanation in the world.

Do you think I am spamming?

Make the complex simple

The ability to make the complex simple and break thing down into logical steps. And the person doing the 'explaining' needs to have heaps of patience! :)

--
http://twitter.com/franswaa

Great Question!

One could also ask what is the difference between an explanation and an excuse. I would say that the difference lies with the person requesting the explanation or the excuse and the tone in which it is requested.

An explanation is pretty self explanatory, somebody wants to know the reason behind something.

Asking for an excuse is in itself an accusation and has already judged a person prior to an explanation or an excuse.

I would say that the actual difference is similar by nature to the difference between a good manager and a bad one.

experience

the path which leads one to understand one particular "thing" without experiencing it.

Explanation of an explanation

It's interesting that you are asking for an explanation of an explanation.

In its most basic form, an explanation is an attempt to enlighten another person about a subject.

The skill that I think is most important for an explainer is the art of listening, or reading the reactions of the recipients of the explanation. Obviously in the format that you employ with the video explanations, the art of listening has to come before you produce the video, or in testing reactions before you release the video. But when the recipient of the explanation is live, the ability to modify the explanation to the listener is paramount. They don't have to actually say anything, the fact that their eyes glaze over can be enough to cause the explainer bring it down a notch.

A good explanation in an online video is one that reaches the highest percentage of the viewers. In a live group presentation it is the same. In a one on one, a good explanation brings the listener to an ah hah moment.

A good explainer will simplify this post

An explanation is basically the translation of information of a particular subject to simple, everyday and less particular language of a person/s.

A good explanation must be as accurate to the original as is it accessible to the person/s learning about it.

So thus, a good explainer must know well the item being explained as well as the person/s to whom the explanation is given.

Interesting to ponder

I see most people here are detailing what a "good" explanation is, as opposed to just an "explanation."

Whose Your Audience?

A well-written or well-spoken explanation makes something complex intelligible, even simplified, crafted for the audiences' comprehension level. Most complex subjects can be understood if broken down into smaller, digestible units of information, metered out according to the audiences' attention span. It is recommended that one writes or speaks to an adult audience at a 3rd to 5th grade reading level when addressing the general public. I too like Occam's Razor as a rule of thumb: "All other things being equal, the simplest solution is the best."

The etymology of a word

The etymology of a word usually provides a good starting point for understanding what that word means in daily life. ‘Explanation' comes from the Latin ‘explanare’, which literally means ‘make level’ or ‘flatten’. A literal meaning often works as a metaphor for a less literal meaning (which is not necessarily a figurative meaning).

Explaining is: reducing a thing of three dimensions into a thing of two dimensions.

For it is three-dimensional things that need explanation: RSS, icecreammaking, the economic crisis, how to travel from Chicago to Washington.

Why? Because we are three-dimensional things. We live in a three-dimensional world, among three-dimensional things, some of which we are familiar with and some of which we are not. We operate on the same - three-dimensional - level.

People who know their way in a certain part of the (three-dimensional) world (we call them experts) do not need a (two-dimensional) map. But they can make one for others.

What is an expert explainer? Take for exampele an origami crane (http://www.savingcranes.org/origamicranes.html). A bad explainer flattens the thing by squashing it, thereby giving you the feeling that you are stupid if you don’t see fast enough how it works. A good explainer shows you step by step how to fold a two-dimensional piece of paper into a three-dimensional bird.

A good explanation is an explanation by a good explainer. A good explainer takes one step at the time and makes sure at every folding point that the explainee is still with him.

It's 'understanding through association'

The mind is a 'linking machine' - what we remember and what we learn are built on associations with existing memories, concepts, precepts and structures. A good explanation constructs the unknown on the known.

The 'known' points of associations don't have to be words; great visual explanations use universal structures like up and down, big and small in constructing new meaning. The 'story engram' research popular in academia a few years back argued that 'story' is one of the most potent such structures. (I tend to agree)

Active formats - like CommonCraft's video products - build up a structure of associations and bring the listener/viewer along for the comparative ride.

Simplifying alone isn't sufficient - i can see the simple parts under my hood but have no grasp how the part - or the engine - works.

Explanation is like Archimedes' lever - find me a point of association and i'll explain the world :-)

pretty interesting, thanks

pretty interesting, thanks for sharing.

When you go to a

When you go to a presentation you liked. Do you remember the subject or the presenter…
The “right” delivery for the audience will make an impact, no matter the subject.

explanation is..

explanation is a stream of information that helps to understand something.
good explainer must be perfect erudite. his task is to find patterns that fit someone's mind paterns. in other words good explainer must speak in other person's language.
---------------------------------

Translation

You should think about partnerships with translators. A few of the videos could be interesting for me if in german.
If I purchase a video license, can I use it for marketing purposes? (viral marketing and so on?)

Licenses

The main licenses we sell in the Common Craft Store are not meant for public viewing, but education in classrooms and training. We do offer commercial licensing if commercial companies would like to use the videos on the public web. See www.commoncraft.com/guide for more info...

Explanations

To me an explanation is about sameness and difference. Sameness is background knowledge, what we already know and have experienced. The difference aspects are pieces to learn about. The skill of an explanation is to make explicit the sameness aspects and the differences.

A good explanation tells a

A good explanation tells a story that concretely allows the listener to visualize a concept in such a way that they can remember it and use it at a later date. It avoids subjectivity and embraces the object of the explanation, giving to the object a shape and form people can identify with and remember.

The trick to good explanation is understanding your audience and identifying the level of concrete detail they require before the do see the explanation. How much can you assume they know? How much needs to be explained? Good explanation is as much about the listener as it is the explainer, how much knowledge the explainer assumes the listener has about the subject and how well the explainer can shape the explanation to meet the listener's understanding and needs.

Explanations are clearest when they contain information the listener can 'relate' to; i.e., they can compare and relate an unknown concept to a known concept that helps them make the unknown knowable. "Yeah, I can relate to that!"

By the way, I think your tutorials are perfect examples of good explanation. Another great example is the Discover channel show, "How it's Made."

Elements of explanation

1. Story (makes it memorable and can often be related to an everyday topic like camping)

2. Simple visuals (think the back of the napkin, commoncraft show, ideally hand drawn and manipulated rather than fade ins and spins like in PowerPoint)

3. Audio commentary or script (funny, the presentation makes explanation memorable, using visuals plus audio commentary aligns with theories of multimedia learning)

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