Common Craft Blog
Good Explanations Are Not About You
By leelefever on December 14, 2008 - 11:25am
Explainist (yay! they're back) has a new post about Explanatory Filenames and how to think about the person on the other end. Quote:
But think about the guy on the other end who receives proposals from 10
different candidates on the deadline day, all with the same filename.
The first thing he has to do is rename each of them. If you’re thinking
about your audience, you’d save the proposal with your company’s name
in the filename — e.g. TomCo-Annihilatrix_Proposal.pdf.
I think the key point is about the perspective of the explainer. As I wrote in a comment, it’s this awareness of the other person and their needs that helps so
much with explanation - being able to put the idea in the other
person’s context.
Another example is giving driving directions (before Google Maps anyway). I bet that good explainers are also good at giving directions. When I've been lost in the past, I could see that the person giving directions had a hard time understanding what it was like to drive from A to B for the first time. Good directions account for the driver's perspective and context just like good explanations account for the learner's perspective and context.
concise
that I think one explanation or direction needs to be concise and direct
I often tell clients doing
I often tell clients doing job search that their #1 priority should be making it as easy as possible for employers to hire them. This means emailing a file called "Good Resume", "Updated Resume" or "Resume 2008" is horrible when the employer is staring at 30 files named pretty much the exact same thing.
Good explanations are not about you and employers are not interested in giving you a job - they're interested in meeting their company's needs. So focusing on the other's needs will end in greater success.
Explanations
Thanks for the link to the blog. I have surfed over there and I find it very interesting. There is just one thing Lee, this blog will always be my favorite! Thanks for the reference.
I think an explanation is a
I think an explanation is a description which may clarify causes, context, and consequences of a certain object, and a phenomenon such as a process, a state of affairs. This description may establish rules or laws, and may clarify the existing ones in relation to an object, and a phenomenon examined. The components of an explanation can be implicit, and be interwoven with one another.
An explanation is often underpinned by an understanding that is represented by different media such as music, text, and graphics. Thus, an explanation is subjected to interpretation, and discussion.
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