Common Craft Blog
Worst User Assistance EVAR
By leelefever on April 11, 2005 - 6:31pm
I was filling out a business license renewal form for Common Craft and came across this perfect example of how not to do user assistance. I clicked the blue question mark in hopes that I would discover what "managed by managers" means. Instead, I get a lesson on using radio buttons.

I wonder if the person that wrote that sentence chuckled at themselves as they did it?

