By leelefever on April 11, 2005 - 6:31pm
I was filling out a business license renewal form for Common Craft and came across this perfect example of how not to do user assistance. I clicked the blue question mark in hopes that I would discover what "managed by managers" means. Instead, I get a lesson on using radio buttons.
I wonder if the person that wrote that sentence chuckled at themselves as they did it?
We've been serving up fresh content here since 2003. Lee is the primary blogger and we talk about our videos, business and the art of explanation.
If your product or service needs a video explanation, our Explainer Network of video producers can help.
Common Craft has a history of making custom videos. But now we are more focused on videos we can offer on this website.
Want to find out more about how to use our videos? Then check out this video!
Twitter Feed RT @epipheo: Lee from Common Craft with Ben from Epipheo http://bit.ly/5JyWLK
Want to know more about Twitter? Watch our Video!
We'll make sure you know when new videos are published.
