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This blog is where we announce new videos & talk about the power of explanation & the change it can create. 

Community Guy Podcast: BzzAgent

Jake at CommunityGuy.com invited Chris Carfi (SocialCustomer.com) and me to participate in a discussion for a podcast. It's about 30 minutes and the main focus was BzzAgent, prompted by Chris' post.

I like the three person format and Jake is interested in doing more, so this could become a regular thing. Maybe one day we can come up with some clever name, perhaps to involve the word "tripod". Big thanks to Jake for the opportunity.

The file is here: Episode 3