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On the ride home from work last Thursday, I was listening to NPR (National Public Radio) and the hosts shared messages they received from listeners regarding NPR’s recent Iraqi war coverage. I can’t remember the quotes, but the reviews were predominately negative. I remember words such as sickening, atrocious, disrespectful, disgusted and surprising.
These words read on the radio clicked with me that day. They set off a thought in my head related to online communities of customers and... Continue Reading
(This entry was originally posted on my personal site at leelefever.com on March 3, 2003)
I believe there are a number of list owners on Yahoo! Groups who are looking to move their groups to another platform. This article provides some thoughts and considerations on how this transition can occur successfully.
Choosing a platform
Keeping the members happy
What to keep, what to remove?
Educating members
In conclusion
Disclaimer: I do not work for Web Crossing or sell their products.... Continue Reading