All posts for “Online Usability”
Misconceptions About Usability (Jakob Nielsen's Alertbox) This piece of advice would have saved my previous employer some time for sure... Finally, usability can save time by helping you quickly settle arguments in the development team. Most projects waste countless staff hours as highly paid people sit in meetings and argue over what users might want or what they might do under various circumstances. Instead of debating, find out. It's faster, particularly because running a study requires... Continue Reading
Information Pollution (Alertbox) I generally enjoy Jacob's Alertbox posts. I don't always agree with everything, but I do like the way he writes sometimes. This quote gave me a chuckle: Information pollution is a worldwide scourge that afflicts not just travelers but everyone. In the United States, for example, you can't buy a lawnmower without a label saying that you're not supposed to mow your feet. So true. Whenever I buy something, the last thing I'm likely to read is the warnings.... Continue Reading
Forrester Brief - Web Sites Continue To Fail The Usability Test(free registration required) Forrester analyzed over 450 sites using the same criteria and concluded most of them suck. Retail was best and telecom sites were the worst. The article basically re-states many of the same themes that you hear from the usability experts out there. It surprises me that companies continue to pour money into these sites and ignore some of the basics. The basics can be summed up a simply as this:... Continue Reading
Good Experience: This Is Broken OK, so "This is Broken" isn't necessarily about "online usability" as the category would have you believe. However, it does provide real-world examples (with pictures) of poor design that makes our world a little less usable. Brought to you by Mark Hurst and Good Experience.com. Via: The Useful Arts
Gateway Pages Prevent PDF Shock (Alertbox) In his latest Alertbox Announcement, Jacob Nielsen continues a recent theme about the horrors of using PDF files on the web. In the last one, PDF: Unfit for Human Consumption he talked about how PDF files are great for printing, but are terrible for presenting documents on the web. In the most recent issue: Gateway Pages Prevent PDF Shock he talks about ways to make the user experience better if you do use PDF files on the web by warning the user... Continue Reading
Amazon.com has long been recognized as the leader in web site usability. Most of the books and articles you read reference their site as a model of usability. Now they've opened up the development of Amazon-affiated web sites. This means that individuals can create their own version of an Amazon site, but present the site in any way they want. Plus, if people buy from them, the individual gets a cut. For example,Kokogiak Media has created Amazon Light, which is a different and more simple... Continue Reading
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