Our Product is Explanation
All posts for “empathy”
What Explanation and Design Have in Common
Posted by: leelefever on May 23, 2013- 10:17am
Categories: Art of Explanation, design, empathy, Explanation, IDEO
We hear a lot about design these days. Apple products are probably the most popular examples. The idea is that Apple became one of the most valuable companies in the world, in part, because they focus on the design of their products.
But what does that mean, really? What do organizations who focus on design do differently?
Recently the TV show 60 Minutes featured the design company IDEO, which was founded by David Kelley. At multiple points in the interview, Kelley mentions an idea that... Continue Reading
Bill Clinton Shows Why Explanation is an Art
Posted by: leelefever on September 9, 2012- 1:21pm
Categories: Art of Explanation, empathy, Explanation, packaging, politics, Speaking
Late last week I got a text message from my politically-conservative brother in North Carolina that said “Has there ever been a better political speaker than Bill Clinton?” Indeed, wherever you stand on the political spectrum, it’s difficult to deny the effectiveness of Bill Clinton as a speaker.
E. J. Dionne published an opinion in the Washington Post where he said:
Bill Clinton is typically described as the empathetic, feel-your-pain guy. But his greatest political skill may be as a... Continue Reading